Effective date: September 30, 2026 | Last updated: September 30, 2026

1. Scope and responsibility

Renaissance Global Ltd., doing business as Enchanted Disney Fine Jewelry, is responsible for the personal information described in this notice. It covers www.enchantedfinejewelry.com and the customer services identified here. Address: 4624 28th Street, Long Island City, NY 11101. Privacy requests: enchantedfinejewelry@renaissanceglobal.com,
https://www.enchantedfinejewelry.com/pages/contact-us, or (929) 552-3335. Customer service can help route requests at enchantedfinejewelry@renaissanceglobal.com or (929) 552-3335 .

This notice explains our information practices and choices. Reading it or browsing the site does not itself provide consent to optional tracking, marketing or recording. Other brands and companies are covered only if expressly identified with their roles; common ownership alone does not mean every company receives your information.

2. Information we collect and why

You provide information when ordering, creating an account, requesting support or repairs, joining a program, submitting content, or choosing to receive marketing. We also receive information from your device and from the providers involved in those interactions. The following categories describe the applicable collection and purposes; our category schedule below identifies recipients and retention.

Identifiers and contact details: names, shipping and billing addresses, email, telephone, account identifiers and online identifiers. We use them for account administration, transactions, delivery, requested communications, fraud prevention and privacy choices. Marketing use is subject to your preferences and applicable permission requirements.

Purchase and service records: ordered items, amounts, payment status, return and repair records, product preferences and communications. We use these to fulfill purchases, provide service, manage programs and maintain necessary business records. Payment credentials are processed by Shopify and other payment providers. We do not store full payment-card information; we may receive limited transaction details such as payment status, card type, last four digits, billing information and fraud-screening results.

Device and activity information: IP address, browser and device details, identifiers, referring pages, page views and interaction events. These may identify or relate to you. Necessary processing supports delivery, security and cart functions; optional analytics, personalization and advertising depend on the controls described below. We do not describe identifiable activity as anonymous merely because it lacks your name.

Optional information: birthday information provided for rewards or promotional benefits, preferences and content you choose to submit. Do not provide another person’s sensitive information without authority. Verification information: where reasonably necessary for a high-value, unusual or potentially fraudulent transaction, we may request a government-issued ID, billing- or shipping-address verification, or card-ownership verification through secure email or another secure submission method. Communications or recordings: calls, chats, SMS messages and other customer-service communications may be recorded, monitored or retained for service, quality assurance, training, security and dispute-resolution purposes.

Sensitive information: we collect only limited sensitive or higher-risk information when reasonably necessary for transaction verification, fraud prevention, security or legal compliance, such as a government-issued ID or related verification information. We do not use such information for unrelated advertising or profiling. Do not enter sensitive data in ordinary chat or unprotected forms. We will explain any additional collection at the point of use where required.

3. How information is disclosed

We disclose information to the providers needed to host the storefront, process payments, deliver orders, administer customer support and programs, and provide security. Advertising and analytics disclosures are separately described below. Professional advisers and authorities may receive information where reasonably needed for legal obligations or protection of rights. Business-transfer disclosures are subject to applicable law and continuing privacy obligations.

Operational affiliates: we do not routinely share Enchanted Disney Fine Jewelry customer data across the Renaissance portfolio. We may disclose information to Renaissance Global Ltd. affiliates or subsidiaries when reasonably necessary for shared operations, technology, customer support, finance, compliance, security, corporate administration or other legitimate business functions, subject to applicable law and appropriate access controls. Such processing may occur in the United States and India. Advertising and marketing recipients may include Google, Meta, Criteo, Klaviyo, Minty and other analytics, advertising, email, SMS or marketing-technology providers, which may receive identifiers, contact information, browsing or interaction data, purchase-related events and similar information depending on the service used. Their roles and permissible uses depend on the actual arrangement; providers acting for their own purposes are not described as restricted service providers merely because they supply software. Licensed branding alone does not mean information is sent to Disney or another licensor. Disney receives aggregate royalty and licensing reporting and does not receive customer-specific personal information as part of ordinary royalty reporting.

4. Cookies pixels and similar technologies

We use necessary technologies to operate the site, maintain your cart, protect transactions and remember privacy choices. Optional analytics, personalization and advertising tools may collect or transmit browsing events and identifiers to the recipients identified here and in the Cookie Preferences controls available through the site’s cookie banner or footer. Tracking may occur through pixels, embedded services or server-side events as well as cookies.

Under our U.S. consent approach, optional tracking remains off until you affirmatively enable the relevant category. You may select Accept All, Reject Nonessential, or Manage Preferences and later change your choice through the Cookie Preferences control available through the site. Closing the banner does not mean acceptance. Withdrawing permission stops future optional processing covered by that choice; it does not automatically erase all previously collected records.

Advertising disclosures can constitute a “sale,” “sharing” for cross-context behavioral advertising, or targeted advertising under applicable law even without a monetary payment. Depending on your choices and the technologies enabled, we may disclose online identifiers, device and browser data, browsing and interaction events, purchase-related events and inferred interests to advertising and analytics providers such as Google, Meta, Criteo and similar partners for measurement, personalization and advertising. We do not sell personal information for money. Exercise relevant opt-outs through the “Do Not Sell or Share My Personal Information” control available on the site. Recognized opt-out signals, including Global Privacy Control, are applied as required by law. Generic browser Do Not Track settings are not a substitute for these controls.

Choices apply to the browser or device and to an identifiable account as required. Use the request route for other account-related opt-outs. Necessary service processing may continue after optional tracking is rejected; opting out does not eliminate all advertising.

5. Retention and security

We retain each category only for the period reasonably needed for its stated purposes, taking account of transaction and warranty administration, fraud prevention, legal recordkeeping and claims. The information category schedule below explains category-specific criteria. A documented legal hold may suspend ordinary deletion for relevant records. When the purpose and applicable retention obligations end, information is deleted or deidentified under our retention process.

We use reasonable administrative, technical and organizational safeguards appropriate to the information and processing. No service can promise absolute security. A statement about security does not waive our legal obligations or your remedies. Access to sensitive verification documents is restricted. The category schedule identifies their retention period or criteria.

Information category schedule

6. Your privacy choices and requests

Depending on applicable law, you may request access or a copy, correction, deletion, and information about our sources, purposes and disclosures; opt out of sale, sharing, targeted advertising or qualifying profiling; and limit certain sensitive-information uses. California consumers also have applicable rights concerning disclosure categories and non-discrimination. Additional rights, exceptions and response deadlines depend on jurisdiction.

Submit requests using https://www.enchantedfinejewelry.com/pages/contact-us, enchantedfinejewelry@renaissanceglobal.com or (929) 552-3335 . We may proportionately verify identity for access, correction or deletion and authority for an agent. Opt-outs do not require account creation or ordinary identity verification. If we deny a request, we explain the basis and available appeal route. Appeals may be sent to enchantedfinejewelry@renaissanceglobal.com; where available, unresolved concerns may be raised with your state attorney general. We respond within applicable legal deadlines and explain any permitted extension.

Marketing preferences are separate. Use an email unsubscribe link or reply STOP to a marketing text; HELP provides assistance. Necessary transaction and security communications may continue. We will not use a rights request as permission for additional marketing.

7. Children and age information

Our shopping accounts and purchasing services are intended for adults. We do not invite children to provide information or enroll in marketing or rewards. If we learn that information was collected from a child under 13 without the permission required by law, we will stop unauthorized processing and take the required deletion or parental-consent steps. Parents may contact enchantedfinejewelry@renaissanceglobal.com or (929) 552-3335 for assistance.

We do not sell or share personal information of consumers we know are under 16 without the permission required by applicable law. Optional birthday information may be collected when a customer chooses to participate in the Enchanted Disney Fine Jewelry Rewards Boutique or related birthday benefits and is used to administer those benefits, including birthday Sparkles where eligible. Age information indicating a minor is handled under our age safeguards. We do not use an adult-only statement to disregard information that establishes a child’s age.

8. International processing

Information is processed in the United States and India by the Company and the recipients described above. Those locations may have different privacy laws. Where required, we use contractual, organizational and other lawful safeguards for cross-border processing and restrict access according to role and business need. Questions about international processing or applicable safeguards may be directed to enchantedfinejewelry@renaissanceglobal.com. Use of the site is not blanket consent to international transfers.

9. Changes and contact

We will post updates with a revised date and give additional notice or obtain permission for changes where required. A policy change does not retroactively authorize a different collection or use. Contact enchantedfinejewelry@renaissanceglobal.com or Renaissance Global Ltd., 4624 28th Street, Long Island City, NY 11101 to ask questions, exercise rights or obtain an accessible copy.

10. Notice of financial incentive

Program: Enchanted Disney Fine Jewelry Rewards Boutique. We offer Sparkles and related benefits to participants who voluntarily create an account, make purchases or complete eligible program activities. Current published benefits include a 200-Sparkle signup bonus, 300 birthday Sparkles where eligible, purchase-based earning of up to 2 Sparkles per $1 spent depending on tier, referral and social/review earning opportunities, and redemption levels ranging from 300 Sparkles for $15 off to 4,000 Sparkles for $200 off, subject to the program terms and minimum-purchase requirements. Published Sparkles do not expire. Participants provide identifiers, contact information, birthday information if supplied, purchase and rewards activity, and other information associated with eligible program actions for account, rewards, personalization, fraud-prevention and program-administration purposes. Enrollment is optional. You may shop without enrolling. Any separate email or SMS permission is requested separately.

To join, create an account on www.enchantedfinejewelry.com and follow the Rewards Boutique enrollment experience; account holders are automatically enrolled under the current program design. To stop participating or request closure of a rewards relationship, contact customer service through https://www.enchantedfinejewelry.com/pages/contact-us, enchantedfinejewelry@renaissanceglobal.com or (929) 552-3335 . Withdrawal stops future participation and program benefits. Under the current published program, Sparkles do not expire merely because time passes; treatment of rewards in connection with returns, refunds, account closure, suspected abuse or program changes follows the Rewards Boutique terms and applicable law. Requests concerning information needed to administer a benefit may affect that benefit only as permitted by law. We do not penalize unrelated privacy choices.

Value explanation: we estimate the value of information connected to the Rewards Boutique using a good-faith methodology that considers, over a representative recent period, the incremental revenue and engagement reasonably associated with participating members, the direct and indirect cost of operating the program, the value and cost of discounts, Sparkles and other benefits provided, and the volume and usefulness of information voluntarily associated with program participation. Because member activity and redemption vary, we do not assign a fixed dollar value to each individual data element. We reasonably relate the offered benefits to the estimated value of the member relationship and the information used to administer and improve the program. We periodically review the methodology and may update the benefits or valuation approach as the program changes. Questions: enchantedfinejewelry@renaissanceglobal.com or (929) 552-3335 .