Our hassle-free Lifetime Jewelry Service Plan gives you peace of mind along with a host of benefits which will cover repair and maintenance of your precious jewelry.

Why Lifetime Jewelry Service Plan (LJSP)?

Over the lifetime of your jewelry, costs of repairing, resizing, refurbishing and other services can add up. When you purchase our Lifetime Jewelry Service Plan, your jewelry is covered for life.

Expenses you will save in maintenance, over a jewelry lifetime.

Service

  • Ring Sizing (Up/Down)
  • Earring Post Repair/Replacement
  • Broken Jump Ring
  • Chain Soldering
  • Broken Clasp/Lock
  • Re-tip Loose stones
  • Tighten Loose Stones
  • Polishing
  • Rhodium Plating

Approximate cost

  • $35.00+
  • $30.00
  • $30.00
  • $22.00
  • $45.00
  • $25.00
  • $25.00/Stone
  • $22.00
  • $22.00

With this plan

  • Included
  • Included
  • Included
  • Included
  • Included
  • Included
  • Included
  • Included
  • Included

Services covered in Lifetime Jewelry Service Plan

Our Lifetime Jewelry Service Plan will make it easy for you to keep your jewelry sparkling and beautiful forever. Our plan covers the following lifetime services at no additional cost:

  • Ring sizing to ensure the prefect fit
  • Soldering of broken chains or bracelets
  • Spring rings replacement
  • Repair for damaged setting
  • Refinishing and polishing to restore the original cluster
  • Repair or replacement of earring post and back
  • Re-tipping of damaged or worn out prongs
  • Resetting/tightening of diamonds and gemstones
  • Rhodium plating to restore the shine
  • Clasp repair

What is not covered?

  • The plan does not include loss or theft or damage resulting from misuse, abuse or Act of God.
  • You may choose to cancel this plan any time. You will receive full refund if you choose to cancel the plan within 30 days of purchase provided that no services have been used by you under this plan, during that time. If cancellation is requested after 30 days then you will receive a refund at a pro rata basis.
  • The plan will not cover pre-existing conditions that might occur in-between the purchase of jewelry and the purchase of Lifetime Jewelry Service Plan.
  • The Lifetime Jewelry Service Plan doesn’t replace, any other warranties/guarantees applicable to the merchandise - it’s a supplement.
  • You must perform all maintenance on the merchandise required by any applicable underlying warranties/guarantees to maintain the merchandise in usable and wearable condition, as detailed in those warranties/guarantees.
  • The Lifetime Jewelry Service Plan does not cover damage resulting from failure to comply with recommended services and/or maintenance as required under such warranties/guarantees.

Pricing

Selling Price

  • $0-$149.99
  • $150-$299.99
  • $300-$499.99
  • $500-$999.99
  • $1,000-$1,999.99
  • $2,000-$2,999.99
  • $3,000-$3,999.99
  • $4,000-$4,999.99
  • $5,000-$7,499.99
  • $7,500-$9,999.99

LJSP price

  • $39.99
  • $74.99
  • $109.99
  • $154.99
  • $214.99
  • $284.99
  • $334.99
  • $374.99
  • $404.99
  • $504.99

FAQ's

When can I purchase a Lifetime Jewelry Service Plan (LJSP)?

The plan can be bought while purchasing the product, on product details page or within the first 30 days from the date of delivery of the product, by logging in and clicking on your profile.

When does the coverage of my Lifetime Jewelry Service Plan (LJSP) begin?

Lifetime Jewelry Service Plan (LJSP) starts from the date of purchase of the plan.

How can I register a product covered under a Lifetime Jewelry Service Plan (LJSP)?

Login to your account & access my account section, select the order for which you want to buy the LJSP plan, select the plan and make the payment. You will then receive an email from us with the plan details.

How do I receive service?

You may reach out to our customer care team at (929) 552-3335 or email us at enchantedfinejewelry@renaissanceglobal.com and they will guide you with the further process.

What happens if my jewelry has been accidentally damaged. Is it still eligible for free repairs under the warranty?

The Lifetime Jewelry Service Plan does not cover accidental damage or damage resulting from failure to comply with recommended services and/or maintenance as required under such warranties/guarantees.

My product will be repaired or replaced under Lifetime Jewelry Service Plan (LJSP)?

The product will be repaired under the Lifetime Jewelry Service Plan (LJSP). No replacement will be offered unless there is a manufacturing defect.

Is the center stone covered?

Our Lifetime plan does not cover replacement of center diamonds and gemstones.

Is loss or theft covered?

No, we recommend arranging loss and theft coverage through insurance.

Can I cancel my Lifetime Jewelry Service Plan (LJSP)?

You can choose to cancel this plan any time. You will receive full refund if you choose to cancel the plan within 30 days of purchase provided that no services have been used by you under this plan, during that time. If cancellation is requested after 30 days then you will receive a refund at a pro rata basis.

What is the length of coverage for this plan?

The term of this Plan shall commence on the date this Plan is purchased and shall continue for your lifetime or until Our liability under this Plan has been satisfied

Can I transfer Lifetime Jewelry Service Plan to a new owner?

No, the Plan is non-transferable.

What if I cannot remember the details of my Lifetime Jewelry Service Plan (LJSP)?

You can either find the details on your my account page or reach out to our customer care team at (929) 552-3335 or email us at enchantedfinejewelry@renaissanceglobal.com.

Do I need to get my jewelry inspected?

We do not require inspections to obtain service, but we strongly recommend periodic inspections to ensure the security and safety of your jewelry.

Are the terms and conditions of my Lifetime Jewelry Service Plan (LJSP) available online?

Yes, you can view the terms and conditions here.