OUR PROMISE OF EVERLASTING ENCHANTMENT

A Promise Written In The Stars

Crafted with magic. Backed with confidence. At Enchanted Fine Jewelry, every piece tells a story of love, beauty, and timeless wonder. Just as each gem is carefully chosen, so too is our commitment to you. That’s why we offer a promise as enduring as the enchantment itself, a warranty to protect your treasured pieces for years to come.

*The Lifetime Plan provides coverage for 10 years.

YOUR ENCHANTED WARRANTY

What’s Covered

Because every happily ever after deserves protection.

We offer a limited lifetime warranty on all Enchanted Disney Fine Jewelry pieces purchased from our official website or authorized retailers. This includes:

  • Manufacturing defects in materials or craftsmanship
  • Replacement of missing accent stones (up to 0.10 ct)
  • Prong tightening and re-tipping
  • Rhodium re-plating for white gold jewelry
  • Complimentary cleaning and inspection services

Your enchantment is safe with us.

BEGIN YOUR JOURNEY OF RESTORATION

Begin A Claim

The magic of your jewelry deserves to shine forever. Simply gather your proof of purchase or warranty card, reach out to us at support@enchantedfinejewelry.com, or visit an authorized retailer. Our dedicated specialists will lovingly inspect your piece and guide you every step of the way, because every sparkle has a story worth preserving.

CONTACT US

*The Lifetime Plan provides coverage for 10 years.

A FEW THINGS OUTSIDE THE SPELL

What’s Not Included

While our promise is strong, some things fall beyond its magic.

Our warranty does not cover:

  • Daily wear and tear, accidents, or misuse
  • Loss or theft of the item or center stone
  • Repairs or alterations by non-authorized jewelers
  • Cosmetic damage due to improper care or storage

For complete protection, we recommend securing a personal insurance policy for your jewelry.

Frequently Asked Questions

What does the Enchanted Fine Jewelry Warranty cover?

Our warranty covers manufacturing defects in materials and craftsmanship. It does not cover damage caused by wear and tear, accidents, unauthorized repairs, or loss/theft.

How long is my jewelry covered under warranty?

Our warranty covers manufacturing defects in materials and craftsmanship. It does not cover damage caused by wear and tear, accidents, unauthorized repairs, or loss/theft.

What is considered a manufacturing defect?

Our warranty covers manufacturing defects in materials and craftsmanship. It does not cover damage caused by wear and tear, accidents, unauthorized repairs, or loss/theft.

What is not covered under the warranty?

Our warranty covers manufacturing defects in materials and craftsmanship. It does not cover damage caused by wear and tear, accidents, unauthorized repairs, or loss/theft.

How do I start a warranty claim?

Our warranty covers manufacturing defects in materials and craftsmanship. It does not cover damage caused by wear and tear, accidents, unauthorized repairs, or loss/theft.

Will my jewelry be repaired or replaced?

Our warranty covers manufacturing defects in materials and craftsmanship. It does not cover damage caused by wear and tear, accidents, unauthorized repairs, or loss/theft.

What if I don’t have my proof of purchase?

Our warranty covers manufacturing defects in materials and craftsmanship. It does not cover damage caused by wear and tear, accidents, unauthorized repairs, or loss/theft.